On April 5, 2023, we introduced a convenience fee of $6.75 per credit card transaction.*

If your account is set up with recurring payments using a credit card, we encourage you to switch your recurring payment method to ACH, available to you with NO convenience fee charge.

If you did not make this change to ACH, your account has reverted to direct billing, meaning you’ll receive a paper invoice to be paid upon receipt. This change is effective on your next invoice following April 5, 2023, and your current billing frequency will remain the same. You also have the option to pay this paper invoice with a check for no convenience fee charge.

*Convenience fee may not be applicable in all states.